https://guide.freddiemac.com/
Working with an external agency, the Digital team worked together to update the redesign for the Guide website. The main goal of this redesign was to become our client’s preferred partner by reimagining the Guide around their needs and exceeding their expectations.
As a team we were able to successfully launch this redesign effort by accomplishing a number of things; making the Guide authoritative, reduce the risk of policy misinterpretation, close loan files faster, optimize our production and approval cycles, increase clarity and comprehension.